Terms and Conditions of Sale
1) Customer Acknowledgement.
The Customer acknowledges agreement with these Terms and Conditions of Sale by the placement of an order to purchase a product from Home Theatre PCs/GR-TEK. Home Theatre PCs/GR-TEK is the trading name of George Rath. This contract of sale is between the entity named on the invoice (the “Customer”) and Home Theatre PCs/GR-TEK
All goods are supplied on these terms and conditions only and no person in the employment or otherwise as agent for Home Theatre PCs/GR-TEK has any authority to supply goods on any other terms and conditions or to vary these terms and conditions in any way whatsoever. Previous dealings shall not vary or negate these terms and conditions in any respect.
2) Return or Exchange of Goods.
Home Theatre PCs/GR-TEK will gladly refund or credit goods returned within a reasonable time (generally 7 days) provided the goods are in original condition, original packaging, current version and not a special order, hardware, peripheral or clearance item. Otherwise, we will make our best effort to arrange exchange with the manufacturer or accept the goods back for resale. In this case, if the return is authorised by Home Theatre PCs/GR-TEK, a restocking fee of up to 25% may apply.
Please note that where the plastic seal of a software package is broken the return or exchange cannot be accepted due to copyright and licensing restrictions unless faulty nor defective. In this case we will not help the Customer obtain a working copy.
Return or exchange of home theatre pc hardware and peripherals is sometimes not possible due to third party constraints on Home Theatre PCs/GR-TEK (unless faulty). Unless agreed otherwise prior to purchasing, all sales shall be considered firm sales.
3) Delivery of Goods.
We place great importance on the fast and reliable delivery of Customers orders, however please note that delivery times are estimates only and Home Theatre PCs/GR-TEK shall not be liable for delays.
If the Customer fails or refuses to take delivery of the goods, then in addition to all other rights and remedies of Home Theatre PCs/GR-TEK, the Customer shall be liable for all loss and damage (including consequential loss and damage) suffered or incurred by Home Theatre PCs/GR-TEK as a result thereof and Home Theatre PCs/GR-TEK, at its discretion may charge a restocking fee of up to 25% of the purchase price.
The goods shall be at the Customers risk at the point of delivery. The Customer, upon taking delivery of the goods, shall immediately examine the goods and give written notice to Home Theatre PCs/GR-TEK of any defect within five (5) days of such date, failing which the goods shall be deemed to have been delivered in good order and condition and accepted by the Customer.
4) Payment.
The price shall be paid by the Customer in full without any deduction in respect of any claimed set-off or counterclaim (including any such set-off or counterclaim on account of any delay on the part of Home Theatre PCs/GR-TEK in delivering any part of the goods) on or before the payment date.
In addition to any other rights or remedies of Home Theatre PCs/GR-TEK in the event of the Customer’s default hereunder, Home Theatre PCs/GR-TEK shall be entitled:
a) To charge and recover costs incurred for the collection of payment (such as but not limited to collection agency fees and legal costs), cheque dishonour fees, interest at the current bank overdraft rate plus two percent per annum from the due date for payment until payment in full;
b) To immediately and without notice retake possession of the goods (and for such purpose the Customer irrevocably licenses Home Theatre PCs/GR-TEK, its employees, contractors, servants or agents to enter upon the premises at which the goods are located to so retake possession) and resell the goods after seven (7) days written notice to the Customer and thereafter recover from the Customer any amount by which the resale price is less than the price agreed to be paid by the Customer, together with all costs and expenses suffered or incurred by Home Theatre PCs/GR-TEK as a result of the Customer’s default;
c) At the sole discretion of Home Theatre PCs/GR-TEK charge a restocking fee of up to 25% of the purchase price.
d) At the sole discretion of Home Theatre PCs/GR-TEK put the Customer account credit on hold and suspend the supply of goods and services (including RA).
5) Errors and Omissions.
At Home Theatre PCs/GR-TEK, we work hard to offer you the most competitive pricing and accurate product information. Because of the dynamic nature of this industry (e.g. vendor price changes and other variables beyond our control), prices, promotions, versions and availability advertised are subject to change without prior notice. Please be assured of our every effort to ensure the accuracy; however the documents and graphics published may contain technical inaccuracies or typographical errors. Home Theatre PCs/GR-TEK makes no representations about the suitability of this information; it is provided “as is” without warranty of any kind. If an error is made or a product is listed at an incorrect price, Home Theatre PCs/GR-TEK shall maintain the right to refuse or cancel any orders placed. If the order has been confirmed and charged to your credit card, Home Theatre PCs/GR-TEK shall immediately issue a refund.
6) Limitation of Liability.
Home Theatre PCs/GR-TEK, shall under no circumstances be liable for special, incidental, or consequential damages including loss of profit or opportunity, even if it has been advised of the possibility of such damages: the maximum liability for all direct damages, if any, arising out of any action shall be limited to an amount not to exceed the purchase price of the product.
Subject to any applicable Commonwealth or State Legislation, Home Theatre PCs/GR-TEK’s liability for any such breach shall be limited, at its sole discretion, to any of the following:
a) Replacement of the goods or any part thereof;
b) Supply of equivalent goods or any part thereof;
c) Repair of the goods or any part thereof;
d) Payment of the cost of replacing the goods or acquiring equivalent goods or any part thereof;
e) The payment of the cost of having the goods or any part thereof repaired; or
f) Refund of the goods upon return.
7) All Sales Made in New South Wales.
All sales shall be deemed made in the state of New South Wales of Australia regardless of the location of the Customer. The Customer agrees that any dispute with Home Theatre PCs/GR-TEK shall be brought by the Customer exclusively in the state or federal courts situated in the State of New South Wales.
8) General.
Home Theatre PCs/GR-TEK warrants that it has good title to all products it sells.
In the event any section or portion of a section of these Terms and Conditions of Sale are deemed unlawful or unenforceable, that section or portion of a section shall be stricken from the Terms and Conditions of Sale, and the remaining terms shall continue in full force and effect.
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